Metrics Development and Implementation

It is important for any entity to consistently track performance, both internally and externally. When it comes to supply chain and procurement, it is even more critical that the right measurements are deployed, both internally and externally.

At Northern Star Consulting, we understand the challenges of devising the correct metrics, and ensuring that such metrics are consistent with the overall business goals.

We work with our clients to identify measurement systems that enable an integrated control of the supply chain. Starting with an assessment of the general business goals, we design and walk our clients through the process that will lead to the development of a departmental scorecard, personnel performance measurements, and supplier scorecards.

Our method ensures that while the objectives are devised with a traditional top-down methodology, results are driven from the bottom up, ensuring that all the internal and external constituencies work collaboratively towards the same goals.